We're sorry to hear this.

If the amount you deposited has not been credited to your account, please see below who you should contact, depending on the service you are using and deposit method.

Euronet Blue Card

• If you used a Euronet Blue Card to make a corporate deposit, please call the dedicated Corporate Deposit support helpline (or our general helpline on 22 519 77 71).
• If you wanted to deposit money after registering with the mojwplatomat.pl service, please call Euronet on 22 519 77 71.

mBank, Bank Millenium, BNP Paribas or Santander bank cards

• Please contact your card issuer to raise a deposit claim with them if you tried to make a deposit directly to the account connected with your card. 

Alior Bank, Bank Pocztowy, Citi Handlowy, VeloBank, Nest Bank, Plus Bank

• Please contact Euronet on 22 519 77 71.

Bank cards issued by any other bank

• Please contact your card issuer if you made a deposit and the money wasn't deposited.

BLIK 

• Please contact the bank whose application you used during the transaction.

SkyCash

• Please contact SkyCash if your deposit hasn't been credited to your account. 

RiaApp

• Card deposits: please contact your card issuer if you used a bank card to make the deposit, .
• Cash deposits: please contact Euronet on 22 519 77 71.